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Late Arrivals

In order to respect the time of both our clients and our staff, we ask you to arrive on time for your appointment. Clients arriving more than 15 minutes late will be imposed with a $10 fee and clients arriving more than 30 minutes late will forfeit the original appointment and be rescheduled. (Permanent Makeup Services will be forfeited after 15 min)


Late Cancellations

We understand that emergencies happen. If you need to cancel your appointment, we simply ask that you notify us of any cancellations or rescheduling at least 24 hours prior to the appointment. If the booking was made on the same day, notify us at least 3 hours prior. Cancellations that break these rules will not receive refund of deposit.


No Shows

In the case of missing your appointment, you will not receive a refund of deposit. 




For your comfort and safety, please notify our specialists if you have allergies, any physical issues or disabilities, or if you are pregnant. If you experience discomfort or any other symptoms during the treatment, please alert your service provider immediately. 





Your satisfaction is our highest priority. If you are not OVER-joyed, please let us know during your session/treatment or within 24 hours after your service has been performed (excluding makeup service). We are committed to making any needed corrections and if there was a fault on our side, to offer you a refund.



Payment Methods
  • Credit / Debit Cards

  • Apple/Samsung Pay


  • Offline Payments

  • Sezzle

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